Terms
How our audits, plans and calls work.
Last updated
CiteMine runs citemine.ai and sells the services below. By buying one, you agree to these terms.
What we sell
- Free check: a technical check of how well AI crawlers can read your site. No AI engines are asked.
- Audit: a one-time report on what ChatGPT, Gemini, Google AI Mode and AI Overviews say about your business, reviewed by an expert.
- Agent: weekly re-checks on ChatGPT and Gemini, with suggested fixes.
- Expert: weekly calls, a plan, and up to 4 fixes a month shipped to your site after your approval.
- ChatGPT Ads: campaign management, quoted separately.
No guaranteed results
AI answers change and we don’t control them. We show what AI engines say, why, what to change and whether changes moved anything. We don’t promise that any AI engine will name or recommend you.
Payment
Prices are in US dollars and exclude VAT where applicable. Plans are billed in advance, monthly or yearly.
Audit credit
If you start the Agent or Expert within 60 days of receiving your audit, the audit price comes off your first invoice. One credit per business. It can’t be exchanged for cash or transferred.
Refunds and cancelling
- Audit: if the report wasn’t useful, tell us within 14 days of delivery for a full refund.
- Agent: cancel any time. It runs to the end of the paid period. Yearly plans: unused full months are refunded if you cancel within the first 30 days.
- Expert: 3-month minimum, then monthly with 30 days’ notice. Months already started aren’t refunded.
Calls
Reschedule or cancel up to 24 hours before a call. Inside 24 hours we’ll try to find another slot the same week. Unused calls don’t carry over to the next month.
Changes to your website
We only change your website on the Expert plan, and only after you approve each change. You give us the access needed for that work and can remove it at any time.
Your content and data
Your reports are yours to use. We store the AI answers we collect for your account to show you what changed over time. See the privacy policy for personal data.
Changes to these terms
If we change these terms, we’ll update them here and change the date at the top.